Excellence isn’t always about doing things quickly. When we talk about excellence we want to make sure we do things right first time and as productively and efficiently as possible. No re-work, no mistakes.

There are times when you get a feeling based on your experience. There might not be a red light, or sirens sounding, but something doesn’t seem right (include graphic of warning light).

It can happen to anyone. Whether you’re loading a van, lowering materials into a confined space or about to send an email. That small niggle might be the first sign that something isn’t right.

When we talk about RESET we don’t mean stopping the job. We don’t mean a 15-minute break. It’s a moment in time to take stock and double check what you’re about to do. It’s a useful tool to focus your mind before something happens.

You’ll see it all the time in sport. Before a marathon starts, a gymnast performs a complex routine, before a penalty kick. That split second can be the difference between success and failure.

Utilising RESET might stop an embarrassing email going to the wrong person in the heat of the moment. It might also save a life.

There are four steps to RESET; Stop, Breathe, Think and Act.


Take that moment before you take action.


Take a deep breath to compose yourself, which will allows you to focus on the task at hand and close out the everyday distractions.


What does excellence look like? Can you visualise this activity going really well?


Now you’ve got your head in the right space, you’re ready to go for it.

RESET shouldn’t be a time-consuming process. It’s a four second breath enabling us to deliver the right result each and every time.